Privacy Policy

Xi’an Yineng Cultural Industry Co., Ltd. (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

  • When you place an order or register an account, we may collect: name, shipping address, phone number, email address, and order history.

  • When you visit our website, we may automatically collect: IP address, browser type, access time, and pages viewed (to improve our service).

2. How We Use Your Information

  • To process orders, arrange shipping, and provide after‑sales service.

  • To send order status updates and promotional offers (only if you have subscribed).

  • To improve our website, products, and customer service.

3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only with trusted service providers (e.g., shipping carriers, payment processors) who assist us in operating our business, under strict confidentiality agreements.

4. Data Security
We implement reasonable physical, electronic, and administrative measures to protect your information. However, no transmission over the internet is 100% secure.

5. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at taiyi_shan@163.com.

6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.